Upon receiving your order, a patient representative will contact you to confirm your test details and your pre-test consultation appointment. Upon approval, a kit will be shipped to your home with a prepaid return label. Kit can be completed and returned within the same day. Upon receipt of your sample at the lab, test processing takes approximately 4 weeks. Your results will be available via your Vita portal. Download a copy for your records, and share with your health care providers.
We understand that medical decisions, and learning sensitive information like risks to certain diseases can be a tough decision. Should you change your mind, a refund is available, minus any fees for processing, consultation, or kit materials that have been completed. Contact customer support for assistance.